Returns & Exchanges

At Rat & Boa, we want you to feel confident in your purchase, which is why we offer a 14-day return period for all items in their original, unworn condition. Please ensure all tags remain attached and the garment is free from any signs of wear or fragrance.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the garments in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.

3

Ship the Parcel

Download your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing